Archana Parmar - Leadership Communication

15 Business English Hacks to ace the way you communicate

To become a good leader, you must be able to communicate great. I am going to talk about Business English for people in leadership roles.

It is about you and your struggles when dealing with clients, stakeholders, vendors, and people around you. In your managerial position, you have to attend conferences, networking events and make presentations, and in all situations, you will need professional English fluency.

Here are fifteen business English hacks to build your command of the language.

  1. Work on your pronunciation. Good grammar or choice of words, with the wrong pronunciation, won’t work. Know that pronunciation is indispensable for communication.
  2. Learn accent and vocabulary. Just knowing the words is not adequate; you must be accurate with the accent when you speak and connect with your audience.
  3. Excel at intonation. Intonations is about how your voice rises and falls during a conversation. Be mindful.
  4. Read, read, read! Subscribe to websites where you can read business news across various sectors. The articles are written by native speakers so that you can learn current and focused words.
  5. Pick your words smartly. Business English must suffice your purpose of communication without leaving people clueless, and there it is different from regular English. You can substitute “receive” for “got”; “require” for “need,” “discuss” for “talk about,” and so on. Also why use 40 words if 12 can do better?
  6. Practice listening. Effective communication includes the art of silence and allowing others in the room to speak. Smiles and nods with occasional “yes,” “okay,” or echoing with what another person says, like “a 20% rise in revenue? That’s impressive” can help in having a constructive conversation.
  7. Sound constructive while giving negative feedback or criticism. Instead of saying, “your report is poor,”; you can say, “I think there are few areas you could work on.” Try to give the kind of feedback which will motivate you and not discourage you.
  8. Be diplomatic while you disagree with someone or to an opinion. You can make the best use of modal verbs like “can,” “could” and, “might.” E.g., Instead of saying, “it is too expensive,” you can say, “this might be too expensive.” Indirect language conveys the message without sounding rude.
  9. Use words that can soften a statement. Words like “possibility” or “maybe” won’t sound pushy and get a job done.
  10. Preparation is the key. Be it a business meeting or presentation, spend hours on phrasing your thoughts and rehearse multiple times.
  11. Be repetitive. To remain in people’s memory, you have to repeat yourself. It can be an essential idea or a word so that people remember.
  12. Connect your thoughts. Use linking words like “also” or “however” to add logic to your sentence.
  13. Connect with native speakers. This is a great way to improve your English fluency.
  14. Ask questions. When you ask a question, you can build your presence, and you show that the opinion of other people around you matters.
  15. Be polite. People do business with people they like. So inculcate courtesy and etiquette when you speak.

Surefire ways to communicate to express and leave a mark with your presence. Practice the tips, and strike a good conversation in the right way. Remember to be polite, diplomatic, patient and a good listener along with sharing your ideas and thoughts. 

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