Communication and Beyond

Uncategorized

Archana Parmar

Are you sabotaging your professional communication with these mistakes?

Most of us are English-medium pass-outs, yet we mumble-fumble when it comes to express ourselves in English language. Ever thought of it? Most of the non-native speakers have learnt or studied the English language as a subject and not as a life skill, this contributes to the incompetency or the lack of confidence while communicating in English language and this very lack of confidence affects not just our job performance but also our capabilities as a professional (we all are afraid of being wrong/being judged/made fun of). To a great extent it hampers our growth as an individual. Different people have different problems, to some it is just about not getting the appropriate vocabulary, some find the words stuck in their throat, others doubt their usage of the correct tense, and then there are some who unconsciously use fillers. Fillers, most commonly seen, add to the break in your speech. They serve no purpose, fillers are better labeled as empty pauses. If you use- ‘ummmm, uhhhh, well, you know, ahaa,’ frequently… you know what I mean. Most of the times, the speaker doesn’t even realize that he/she is using these fillers. These empty pauses become a habit. This habit broadcasts insecurity and stifle effective communication. Fortunately, language problems are easy to identify and fix. All you need to do is start talking consciously. Talk slow- consciously- notice in what situations you take these fillers. Whenever you are on the verge of using any filler- You take a pause. Confident speakers pause, pausing as the punctuation of speech, a period is a pause when you’re reading, so are the colons, and the commas. PS: an easy method to get rid of these empty fillers is to record yourself and listen to it. Most commonly used fillers are: ah, um, actually, literally, I mean, like, you know, only, etc. Drop me line here or shoot an email at archana@archanaparmar.com if you want to know more about the tips and tools to become a confident speaker.

Are you sabotaging your professional communication with these mistakes? Read More »

Archana Parmar

Components of non-verbal Communication: Paralanguage

The study of non-verbal Communication is divided into three main areas. Paralanguage- the way we say what we say. Kinesics- body language and facial expression. Proxemics- how the physical space is used. The study of Paralanguage focuses on the way we say what we say. Two identical verbal messages may communicate different meanings altogether, depending on the tone of the voice. Here, I would like to add that while speaking, apart from the words, a great deal is conveyed by the tone of the speaker’s voice, the rate of speech, the pitch, and the stress on the words. The way you speak a sentence can change the meaning by playing with the emphasis on certain words. Listeners can interpret various meanings from any sentence depending on the tone, volume, pitch, and other non-verbal cues. There are different components of Paralanguage-1. Voice qualities2. Voice qualifiers3. Voice characteristics4. Vocal segregation  Voice quality:Components- volume, pitch, rhythm, rate of speech, pronunciation, and enunciation. Let’s take a look at the volume and the role that it plays in Communication. * It acts as an essential parameter of effective communication- people sometimes speak louder to grab the attention of their audience. * Speaking loudly (overly loudly) can be disturbing or annoying, speaking really softly will act as a barrier to effective communication. Volume of your voice has to be attuned to the situation. Voice Pitch:This one is in response to our emotions. Shrieking indicates excitement or nervousness and anger at times while a low pitch commands attention and respect. Your volume pitch plays a vital role in showing your audience if you are in control of the situation or not. Rhythm:It is about the pattern and the music of your voice. A smooth rhythm will project you as a confident speaker with an authoritative attitude. On the other hand, being out of rhythm may convey lack of clarity and preparation. Rate of speech:People speak about 150 words a minute on average. Speaking fast signifies a nervous, impatient speaker, while a slow speaker sounds boring and clueless about the situation. Pronunciation and Enunciation: Pronunciation plays a crucial role in building an individual’s image. Yes it varies from country to country so the best solution would be to adopt a clear way of pronouncing words that can be understood by everyone. Pronunciation is about making correct sound and paying attention to word stress and pitch. Enunciation is how correct a word is pronounced. It deals with the move movement of mouth and speed of speaking. Poor enunciation indicates carelessness at the same time overly precise enunciation may seem artificial/ phony. Vocal characteristics: Sounds which are audible such as- crying, whistling, clearing the throat, sighing, all these audible sounds serve to communicate something are called vocal characteristics. Noticing and understanding these sounds can help improve #communication. Last but certainly not the least is- Vocal segregates: Vocal segregates are also called ‘fillers’.Ummmm……, Ah……, Errr…….., I mean…., Actually…., You see….. Etc.They are the awkward components of speaking and should be avoided as much as possible. These empty fillers indicate the lack of confidence and lack of clarity. *********** Some interesting facts about non-verbal communication: Verbal communication can be planned, whereas the non-verbal is spontaneous and continuous. Verbal communication can be started and stopped abruptly, while the non-verbal can’t. Whenever the verbal and non-verbal communication contradict each other, non-verbal cues are considered to be more reliable. Drop me a line at archana@archanaparmar.com to learn more about the art of communicating effectively.

Components of non-verbal Communication: Paralanguage Read More »

Archana Parmar-impromptu speaking

Impromptu Speaking- a skill to learn

What is impromptu speaking? Impromptu speaking is giving an unprepared talk. The typical characteristic of this form of speech is the unprepared delivery and the suddenness with which a person is confronted with a speech situation.  Impromptu speaking is often conducted at those times when a person is called upon without warning ―to say a few words mostly at social/professional gatherings.  Many people assume that impromptu speaking is easy. In reality impromptu speaking is extremely difficult. There are methods, however, if used properly, will enable a person to perform acceptably on the spur of the moment. The thought of public speaking intimidates many people.  This fear can be reduced to a good extent when there is time to prepare and practice before getting up in front of an audience.  What happens, though, when there is not time to prepare?  When you are asked to speak without notice?  This can make the most confident presenters nervous. The key to success in these situations is to have strategies you can use to compose your thoughts quickly and communicate the message clearly.  Becoming skilled at impromptu speaking can give you the self-confidence you need to give a last-minute presentation, sail through a challenging meeting, or convince others of your ideas.  You can build your personal brand when you learn to speak effectively under pressure.  It can also equip you with the techniques to conduct a successful question and answer session or make important connections at a networking event.    By developing this skill, you can learn to speak with eloquence, humor and confidence, and you’ll ensure that you can communicate your messages clearly.  This can be very advantageous as you pursue future leadership roles in near future. The easiest way to prepare for impromptu situations is to anticipate. Anticipating situations where you may be asked to speak unexpectedly.  However, it certainly is not practically possible to anticipate every possible situation in your personal as well as professional life, so having a couple strategies to deal with those unexpected situations or to be able to handle those situations effectively, it is better to anticipate, prepare and practice for an unforeseen opportunity to speak. While preparing for these impromptu conversations, consider the two most common scenarios that people face: Being asked to share your thoughts, answer some questions  Give an update, on a project/filling in for someone, without being told ahead of time. How would you feel if you face either of these situations?  How do you deal these? What do you do?  What do you say?  How do you say it?  What if you can’t think of anything worthwhile to say?                                                                                                   ***** Let’s take you through this, for that, start with brainstorming… You may have many ideas, thoughts, expressions, fears, anxiety and opinions running through your mind when you are chosen to speak in front of a group.  The first thing you must must and must do is to calm yourself down in order to convey your thoughts in a coherence and cohesion.  Take a deep breath or two. That should always be the first thing to do.  A common mistake most people make is that they start speaking before they have gathered their thoughts. Give yourself enough time absorb and observe the question or topic you are supposed to talk about.  These deep breaths are strategically put to help you collect yourself and your ideas. It slows you down, relaxes you, and makes you appear more in control of the situation. As a personal brand you don’t want to project yourself as overtly anxious/nervous/perplexed. In this short time span, or this window of opportunity, try to interpret what is being asked in the question or request and why you?  Repeat the question yourself before answering or better if you can rephrase the question or changing it slightly into what you want to answer. Ask for clarification if you have not understood the question, it will help you be more specific about the answer. At this point you may even ask the speaker to explain it in simpler words. Deal with one aspect/one point of view/ one topic and one supporting piece of information at a time. Remember:  This technique gives you focus and allows you to answer accurately and with conviction. Say it clearly. Do remember: the way you say something is almost as important as what you say. Speak in a confident voice (not just a loud voice!) Use pauses strategically to emphasize a point Avoid sounding monotonous Maintain the eye contact with your audience When you convert your thoughts into coherent speech you are making a conscious effort of making yourself heard. You come across as being confident, persuasive and trustworthy.  So by now, you might have had a fairly good idea how to handle situations where you are asked to respond to a question/situation extempore. Moving on to the situation where you are being asked to deliver an extempore speech.  It is indeed difficult to prepare for an unknown topic, but you can prepare a method to deal with such encounters. One system of doing this is to have in mind various orders by which to develop your ideas. For example, you are asked to talk about ‘Family’. Here, you can talk about the this term indifferent contexts- family as social unit, your family members, values, importance of having a family, structure of family (joint/nuclear), extended family, professional family- your organization/department/unit. In addition to all these, you may also talk about things like: Why is this topic important to your audience? Give a back-story of the importance and relevance of having a family. What are the overall effects of your topic (such as,________) on your audience, the state, the nation, the world?  What are the effects geographically? What are the effects politically? What are the effects economically? What are the effects socially? What are the effects religiously?  What are the effects educationally? What are the effects morally? What are the effects agriculturally? What are the effects emotionally and

Impromptu Speaking- a skill to learn Read More »

Hello World!

Hi there, Welcome to my virtual home/ workspace. Let me call it a work from home set up. What would you like to have? That’s one of my favourite questions whenever I have people visiting my place. At this particular moment, I can’t really have a cup of coffee with you so your coffee is due on me, whenever we are meeting, the conversation will start with Coffee. Till then… How are you today? I trust you are at a happy place and you are certainly looking for something that can help you become a better version of yourself. If it is related to improving your Business Communication or your Work skills, then trust me, you are at the right place, and at the right time.If you happen to reach here while randomly looking for the stuff out there, then also I would be happy to take you through the experiences that I have gained over the years. Oops! Did I tell you that on the occasion of the launch of my website and also in order to compensate for your tea/coffee, I would love to offer you a discount code of 20% –WEBSITE20 on one registration for personalized one on one program. Shouldn’t we be talking now?

Hello World! Read More »