Communication and Beyond

paralanguage

importance of paralinguistic in communication

Everything You need to know about paralinguistic communication

Speaking allows you to accomplish a lot more than just talking. The impact of body language, facial expression, and nonverbal speech characteristics (pitch, speed, tone, accent, pronunciation and articulation are paralinguistic features of nonverbal communication) is much more than most people even realise.  The breakdown of communication, according to studies from the 1960s that have been frequently verified and repeated, is 55 – 38 – 7. 55% of it is, body language (kinesics) 38% of communication is nonverbal yet vocal (paralanguage) 7% of it is language Therefore, only 7% of how you come across to others when you communicate is influenced by what you say. Everything else determines the other 93 percent of the effect you have. The exchange of information without using words is known as nonverbal communication.  Nonverbal communication falls into two main categories:  1- Body language.  2- Paralanguage. Para-what? The term “Paralinguistic Communication.” Isn’t it a big load?  What Paralinguistic Communication really means is: When you talk, what are you saying with your voice rather than your words?  Let’s talk about paralinguistic elements of communication. Paralanguage is an essential part of non-verbal communication and as it is non-verbal, it does not consist of words but without it words do not convey the intentional meaning. Paralanguage refers to all non-verbal communication (anything spoken or done without using words). Para means “like,” hence “paralinguistic” is the systematic study of how a speaker verbalises. Paralanguage is literally “like language.” Paralanguage reveals what people are communicating even when the words are not spoken. Sign up to gain access to Free Webinar Webinar on Assertive Communication, now for FREE Watch the webinar now Loading… Thank you! You have successfully joined our subscriber list. Importance of paralinguistic in communication We’ve all heard people conversing in social settings, public spaces, and workplaces, as well as in rooms close by. Although we may not be able to hear what they are saying clearly, we can infer what they are discussing by the way they speak, including their voice, tone, pitch, and intensity. We may make out what they are talking about, i.e. is there some serious matter, or a joke, enjoyment or fight. This is the power of paralanguage that the voice communicates something beyond language. Body language describes a person’s postures, gestures, and facial expressions. Non-lexical aspects of speech, such as pitch, tone, intonation, volume, pauses, etc., are referred to as paralanguage.  The primary distinction between body language and paralanguage is that one studies the nonverbal aspects of speech while the other studies the motions and poses of the entire body-aka-paralinguistic communication activities. Paralinguistic communication in business- Paralanguage is everything in your voice other than the actual words that you are saying. It can be helpful to know and appreciate how paralanguage affects clarity in order to have more productive conversations at work.  Managers’ organisational influence and communication effectiveness can both rise when they can create higher degrees of logical consistency between the words they speak and the paralanguage that goes along with them. Writing and verbal communication abilities are indeed critical components of professional success, according to a number of studies. The appropriate use of language is linked to employee resistance, misinterpretation, lost employee effort, conflict, and general labour relations.  As leaders gain greater influence and power, the idea becomes even more crucial. They will find it challenging to express their strategic visions effectively if they unintentionally send out conflicting messages that are viewed differently by various groups of society. To illustrate it further, when giving an employee praise, support, or helpful criticism at work, a manager’s tone can say a lot. A pleasant voice conveys respect, admiration, and a desire to assist. Workers love working for a motivated leadership whose words and actions are consistent. On the other hand, when talking with subordinates, managers who raise their voice or use a sarcastic or insulting tone may frighten workers. Make sure your tone of voice supports the message you want to convey while speaking to staff. Body language Body language is a form of nonverbal communication. Body language is the intentional or unconscious use of physical activity such as gestures, body posture, eye movement, and facial expressions to communicate sentiments and intentions. However, it’s also critical to remember that how body language is interpreted varies across nations and cultures. For instance, while making direct eye contact may be regarded as impolite in some cultures, it may also be seen as a sign of sincerity and honesty in others. Paralanguage, to understand the emotions being expressed through nonverbal aspects of speech, such as speech rate, pitch of voice, tone, volume, modulation, inflection, accent, and accentuation, are observed. For instance, speaking with a forceful tone and constant pitch gives the impression of authority. Anger is typically shown by speaking at a high pitch and in an accusing, spiteful manner. The study of paralanguage also includes the study of speech pauses, interruptions, and respiratory features like gasps and sighs. These characteristics also enable us to ascertain a person’s moods and emotions. For instance, gasps could signify shock, disgust, or disbelief. Conflicts There are often contradictions between our paralanguage and actual spoken language because we don’t always say what we mean. For example, a smile on the face may contradict an aggressive tone of voice, or we may express our enthusiasm for something while slouching, being preoccupied with something else, or adopting a defensive body posture. Two general guidelines are applicable when such disputes arise: People always accept the bigger figure; thus, they are more likely to believe your paralanguage than your words because the former accounts for 93% of your effect while the latter only accounts for 7%. People are skewed toward the negative, so if you speak in a positive tone but take an aggressive attitude, people are more likely to be swayed by that. Advantages of Paralanguage  No oral communication is complete without paralanguage as it is closely connected to language itself.  To a large extent, paralanguage indicates the position and situation of

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Archana Parmar

Components of non-verbal Communication: Paralanguage

The study of non-verbal Communication is divided into three main areas. Paralanguage- the way we say what we say. Kinesics- body language and facial expression. Proxemics- how the physical space is used. The study of Paralanguage focuses on the way we say what we say. Two identical verbal messages may communicate different meanings altogether, depending on the tone of the voice. Here, I would like to add that while speaking, apart from the words, a great deal is conveyed by the tone of the speaker’s voice, the rate of speech, the pitch, and the stress on the words. The way you speak a sentence can change the meaning by playing with the emphasis on certain words. Listeners can interpret various meanings from any sentence depending on the tone, volume, pitch, and other non-verbal cues. There are different components of Paralanguage-1. Voice qualities2. Voice qualifiers3. Voice characteristics4. Vocal segregation  Voice quality:Components- volume, pitch, rhythm, rate of speech, pronunciation, and enunciation. Let’s take a look at the volume and the role that it plays in Communication. * It acts as an essential parameter of effective communication- people sometimes speak louder to grab the attention of their audience. * Speaking loudly (overly loudly) can be disturbing or annoying, speaking really softly will act as a barrier to effective communication. Volume of your voice has to be attuned to the situation. Voice Pitch:This one is in response to our emotions. Shrieking indicates excitement or nervousness and anger at times while a low pitch commands attention and respect. Your volume pitch plays a vital role in showing your audience if you are in control of the situation or not. Rhythm:It is about the pattern and the music of your voice. A smooth rhythm will project you as a confident speaker with an authoritative attitude. On the other hand, being out of rhythm may convey lack of clarity and preparation. Rate of speech:People speak about 150 words a minute on average. Speaking fast signifies a nervous, impatient speaker, while a slow speaker sounds boring and clueless about the situation. Pronunciation and Enunciation: Pronunciation plays a crucial role in building an individual’s image. Yes it varies from country to country so the best solution would be to adopt a clear way of pronouncing words that can be understood by everyone. Pronunciation is about making correct sound and paying attention to word stress and pitch. Enunciation is how correct a word is pronounced. It deals with the move movement of mouth and speed of speaking. Poor enunciation indicates carelessness at the same time overly precise enunciation may seem artificial/ phony. Vocal characteristics: Sounds which are audible such as- crying, whistling, clearing the throat, sighing, all these audible sounds serve to communicate something are called vocal characteristics. Noticing and understanding these sounds can help improve #communication. Last but certainly not the least is- Vocal segregates: Vocal segregates are also called ‘fillers’.Ummmm……, Ah……, Errr…….., I mean…., Actually…., You see….. Etc.They are the awkward components of speaking and should be avoided as much as possible. These empty fillers indicate the lack of confidence and lack of clarity. *********** Some interesting facts about non-verbal communication: Verbal communication can be planned, whereas the non-verbal is spontaneous and continuous. Verbal communication can be started and stopped abruptly, while the non-verbal can’t. Whenever the verbal and non-verbal communication contradict each other, non-verbal cues are considered to be more reliable. Drop me a line at archana@archanaparmar.com to learn more about the art of communicating effectively.

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